Direct Hiring of Helper

Direct hiring of helper may be a tedious and time-consuming task if you are unaware of the legal process and procedures involved.
It can be mentally exhausting to keep track of the process especially
for employers who have a busy schedule or are in rush to hire a helper. This is why, many employers prefer to hire through an agency as the agency will ensure that all legal requirements are met. However, there are times when the helper that you wish to employ might not come from the agency. You might have identified the helper through a trusted source such as a recommendation, a referral or a helper that had worked for you previously. This is why at Regent Maid Agency, we provide direct-hire helper service to ensure that your hiring journey will be a smooth one.
Direct Hiring of Helper


Direct hiring of a helper may be a tedious and time-consuming task if you are unaware of the legal process and procedures involved.
It can be mentally exhausting to keep track of the process especially
for employers who have a busy schedule or are in rush to hire a helper. This is why, many employers prefer to hire through an agency as the agency will ensure that all legal requirements are met. However, there are times when the helper that you wish to employ might not come from the agency. You might have identified the helper through a trusted source such as a recommendation, a referral or a helper that had worked for you previously. This is why at Regent Maid Agency, we provide direct-hire helper service to ensure that your hiring journey will be a smooth one.
WHY TRUST US WITH YOUR
HELPER’S DIRECT HIRING APPLICATION?

PROFESSIONAL ADVISE
We provide professional advice on MOM’s latest rules and regulation, and the current market practices and norms so that you can make informed decisions on what to provide and how to prepare your helper for successful years of employment ahead.

Proper Comminication
We ensure that the terms of the employment are properly communicated between both parties. It is important to ensure that the terms for employment are properly communicated and agreed upon to avoid any potential misunderstanding. Negotiating terms and rates for employment is best communicated between a middle person so that both parties can comfortably express their expectations. We assist to speak to both parties to negotiate and firm up the terms.

PROPER AND COMPREHENSIVE DOCUMENTATION
We prepare and provide all proper and comprehensive documentation for you and your helper. It is important that the terms agreed upon be properly documented to protect the interest of both parties and to avoid any potential misunderstanding.

PROPER PROCEDURES
We will ensure that your application goes through the proper procedures as according to MOM guidelines. We will assist you in completing the necessary steps and furnish the required documents to ensure smooth and successful application of your helper’s work permit.

OUR OWN TRANSPORT SERVICES:
Coordination and transportation arrangements are necessary to finish the procedure for newly arrived helpers. Our transportation services include travelling to the Ministry of Manpower, embassies, clients’ residences, airports, clinics, offices and lodging etc. In order for our clients to experience a seamless process when they engage our service, our committed team of drivers work tirelessly to guarantee that all details are taken care of so you can have a peace of mind.

OVERSEAS SUPPORT
We provide support and assistance for your helper in the overseas processing procedures. Our overseas team will be closely in touch with your helper and communicate in their native language to ensure proper and smooth transition from overseas to Singapore.

POST-PLACEMENT SUPPORT: COUNSELLING & TRANSLATION SERVICES
We understand the challenges you may face as your helper is adapting to your household, especially for first-time helpers and/or first-time employers. We provide counselling and/or translation services with our in-house translators whenever the need may arise for you. We want to provide our assistance to improve the communication barrier between you and your helper. We provide counselling and translation services to bridge the communication gap between both parties, to help understand each other better or in the event of any problems.

POST-PLACEMENT SUPPORT: UNLIMITED & UNWAVERING SUPPORT
We are recognized and well-known for our after sales service. We want to assure that you receive quality services not just pre sales but also aftersales. We believe in the importance of being a supportive and responsive maid agency by providing unlimited and unwavering support for our employers. Our services do not end after your helper has been handovered to you. We provide follow up assistance whenever required. Hire with us with confidence
and at your convenience!

REPLACEMENT GUARANTEE
We understand not every helper might be a perfect match for your household. Thus we provide 2 replacements within 12 months. In case your helper does not work out for you, you will be entitled to 2 replacements within 12 months.

FEEDBACK
Customer service is of utmost importance to us. We value your feedback seriously. If you have any concerns or your agent is not responding promptly, please reach out to us at 8600 8300 or email us at info@regentmaidagency.com
DIRECT HIRING OF helper
Steps to Hiring
a Trusted Direct Hire Helper:

Get in touch with
our consultant
Let them know your request and they will advise you on the Direct Hire procedures and costs.

Handle
documentation
Let us guide you with the necessary documentation and handle the tedious part so you do not miss out on any of the required paperwork.

Employment
Journey Begins
Choose your preferred date to pick up your Direct Hired Domestic helper and kick-start your employment journey.





